We strive to provide our customers with the highest quality golf shop and course supplies available. We hope that every product you receive from us will meet your expectations. However, we realize there may be instances when you need to return an item.
If the product you purchased arrives damaged, the claim will be made against the carrier. If possible, receipt of the goods should be refused if the package is obviously damaged.
All returns require authorization from GT Golf Supplies. If you need to return an item you have purchased from us, please call us and let us know within 24 hours of receipt of shipment. If we authorize a return, you will be issued a Return Merchandise Authorization Number (RMA#).
All returns are subject to a 20% restocking fee. Shipping charges related to return of merchandise are the customer’s responsibility.
Custom orders may not be cancelled or returned and may require pre-payment.
Replacement liability for all products is as specified by the manufacturer’s warranty. All materials and supplies remain the property of GT Golf Supplies until paid for in full.